If something arrives damaged, send a photo of the damaged goods to firstname.lastname@example.org then we'll gladly send a replacement at no cost to you.
How long do you take to respond?
Please allow 3 working days for a response, although we usually reply in 1 day. For return queries please contact us via email at email@example.com
You can also reach us on instagram or twitter @animeandhiphop for general queries.
Do you offer exchanges?
Unfortunately we do not offer this at the moment. We are a print on demand service, we only make items if we get an order for it, so we cannot offer exchanges. We can offer a refund and you can place a new order if you wish!